Help me, ban unfair

[Skyland]

It was in lorencia when I approach the vault, there was a dk his name"Gevrek" by dropping kundun boxes. In it he asked "you sell pad execellent?"

He says no, and trade me. Take this gift for you "Brass boot excellent"
Me press "ok" and I give thank you.

10 seconds later...

I keep the "brass boot" in the vault. I pull out a gun and appears password

Switch character and said "This account is blocked"

Sorry for my bad english my from is argentine and speak spanish!

Thanks, sorry for the inconvenience and hope you can solve.

My account is : Asfedeas